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Trust & Compliance

Why you can trust us

Real money deserves real accountability. These are the bodies we answer to, the checks every player passes, and exactly how to verify each one yourself — none of it is self-declared.

Industry body

UKCPSA Member

The UK Competition Platform Standards Authority (UKCPSA) sets and audits standards for UK prize-competition and skill-gaming platforms. Membership is paid, reviewed, and bound by the authority’s standards of conduct.

What it means for you

  • Our competitions follow the UKCPSA standards for clear entry terms, fair pricing and prompt prize payment.
  • You can raise an unresolved complaint with an independent body, not just with us.
  • Our name appears on the UKCPSA members register — check it any time.

Department for Culture, Media & Sport

.GOV Voluntary Code Signatory

The Voluntary Code of Good Practice for Prize Draw Operators is published by the UK Government (DCMS). Signatories commit to transparency on odds and prizes, age checks, responsible-play tools and timely payouts.

What it means for you

  • Plain-English rules and the full prize breakdown before you pay — no hidden terms.
  • Mandatory 18+ checks and self-exclusion and limit tools.
  • Winners are paid promptly and published (first name + initial only).

Information Commissioner’s Office

ICO Registered — ZC121521

Every UK organisation that processes personal data must register with the ICO and pay the data protection fee. Our registration number is ZC121521 and our Data Protection Officer is chris@guiltlessarcade.com.

What it means for you

  • Your data is handled under UK GDPR — you can ask for a copy, a correction or deletion at any time.
  • We only use essential cookies; no ad-tracking.
  • ID documents used for age checks are processed by Stripe Identity and are never stored on our servers.

Stripe Identity

18+ Identity Verified

Before anyone can enter a cash pot or withdraw winnings they must pass a government-ID and liveness check run by Stripe Identity — the same verification used by banks and marketplaces.

What it means for you

  • Nobody under 18 can play for cash — free play only.
  • Winnings can only be paid to the verified person, which protects you from account takeover.
  • One account per person keeps the leaderboards honest.

Not gambling

Skill With Prizes (SWP)

Every Guiltless Arcade result is decided by your score — there is no random element, no odds and no house edge on the outcome. That makes our competitions skill competitions, not gambling, under UK law.

What it means for you

  • The highest score wins; the same game and rules for everyone in a pot.
  • Our anti-cheat checks every paid run for plausibility and reviews podium scores before payout.
  • Champion abilities are published and apply equally within a pot — see Fairness for the full ruleset.

Support & recourse

Operated by CB Project Solutions Ltd, registered in England & Wales, Companies House No. 16164548 · 13-15 Westgate, Honley, Holmfirth, HD9 6AA · Data Protection Officer: chris@guiltlessarcade.com

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